A very little key will open a heavy door.”
– Charles Dickens, ‘Hunted Down’.
How do universities galvanise action toward the achievement of their chosen directions?
With the implications of changing natures of workforces, the rise of innovation and entrepreneurship and burgeoning societal needs as the ‘north stars’ – those markers that help determine direction – universities must galvanise action toward the achievement of the chosen directions. This requires a strong sense of purpose that garners buy-in from all quarters of the university populace.
For universities, a true appreciation of purpose is engendered by an understanding of how benefits for society are derived. An elegant conceptual framework – the ‘spheres-of-impact’ – helps.
Spheres of Impact
The spheres-of-impact framework recognises that benefits from universities materialise in a consistent manner, irrespective of the myriad of differences that exist across internal and external environments.
Simply put, socio-economic benefits are derived through:
(1) the creation of education programs and research outcomes (‘academic impact’),
(2) the provision of programs, products or services to the community (let’s call this ‘collaborative impact’), and
(3) the utilisation of programs, products or services that create benefits (let’s call this ‘societal impact’).
Despite the vastness and diversity of internal and external environments, impact from universities manifests in this way: from academic impact, to collaborative impact, to societal impact (the ‘spheres-of-impact’).
For example, academic impact may involve an education program to improve numeracy in school children. Collaborative impact is reflected by the number of schools implementing the program. Societal impact is derived through factors such as improved numeracy skills, school outcomes, and increased productivity of graduates.
Let’s take another example. Academic impact may involve a vaccine candidate (quite topical in today’s world!).
Collaborative impact is reflected by the number of people vaccinated. Societal impact is derived through factors such as reduced incidents and related health costs, improved quality of life and increased productivity.
Let’s take yet another example. Academic impact may involve a violence prevention program. Collaborative impact is reflected by the delivery by therapists to people in need. Societal impact is derived through reduced recidivism, lower public-system costs, improved productivity, and improved wellbeing and quality of life.
Whichever way you cut this, regardless of the diversity of fields – life sciences, social sciences, environmental sciences, physical sciences, the arts and so on – benefits materialise in this consistent manner.
But, let’s examine a little further. The spheres-of-impact framework reveals two further truisms.
First, if the potential for great societal impact is high, so too is the likelihood of collaborative impact from academic impact.
For example, it is the profound societal benefits that a vaccine delivers, that justifies the long-term and at-risk investment in its development, testing, production and distribution. And again, whichever way you cut this, regardless of the diversity of fields, this proposition holds true.
Second, while the delivery of societal impact can be provided from within the confines of universities, partnerships and collaborations with third parties (viz., ‘collaborative impact’) are required to truly maximise societal impact.
For example, without partnerships with biotech or pharmaceutical companies, governments and health organisations around the world, safe and efficacious vaccines would not get to those in need, and therefore societal impact would not manifest. And, yet again, whichever way you cut this, regardless of the diversity of fields, this proposition holds true.
Therefore, to deliver great benefits to society, the spheres-of-impact framework suggests that universities must first focus on the nature of significant societal needs. Only then, can resources be best directed toward developing solutions that address societal needs. And, universities must include in their solutions, those partners required to reach the most people in need.
Clearly it is the delivery of great socio-economic benefits for society, that provides a compelling reason for society’s investment in universities. To thrive, universities should therefore seek to continually maximise ‘societal impact’, from ‘academic impact’ through ‘collaborative impact’. This is the purpose of universities.
By determining who they serve (through steadfast sight of the north stars) and why doing so is important (through steadfast conviction in the spheres-of-impact framework), universities establish ‘intent’ – the first integral component of shaping organisational direction.
The next integral component of establishing organisational direction involves ‘focus’. This is established through an understanding of the knowledge-capital value chain and the discernment of an opportunity spectrum – topics touched upon in the next blogs.
If you are interested in finding out more about the spheres-of-impact framework, with examples illustrating the process of deriving socio-economic benefits from universities, you may wish to refer to my book.
So, is the spheres-of-impact framework interesting? Useful? Illuminating?
I hope so, and it’s just a taste of what you’ll learn about delivering great socio-economic benefits from the book, along with other powerful conceptual frameworks to build an organisation capable of doing so.
We need universities, together with their partners, to achieve great societal benefits in our much-challenged world. The moment to advance ‘spheres-of-impact’ is upon us. The book will help. A lot!
I look forward to our continued journey.
Nick & The University Imperative team.
“What was happening could be described as a great ship being turned and blunted and shoved about and pulled around by many small tugs. Once turned by tide and tugs, it must set a new course and start its engines turning. On the bridge which is the planning centre, the question must be asked: All right, I know now where I want to go. How do I get there, and where are the lurking rocks and what will the weather be?”
– John Steinbeck, The Winter of our Discontent, Pan Books, 1961, p. 98
Ever since their establishment as institutions of higher education and research, universities have been different. Their evolution across the past ten centuries has seen them infused with an enduring ethos to benefit society. Irrespective of individual institutional personalities and their manifold geographical coordinates, this remains a distinguishing characteristic of any university. A university is still a community of teachers and scholars. It, therefore, remains a veritable epicentre of ideas, a concept factory, the rightful birthplace of innovations and products that make the world a better place in which to live. It is a think-tank for the betterment of society, an environment where the very practice of education is an exercise in social enrichment.
Certainly, that remains the intent.
However, we live today in a world of constant change, uncertainty and unprecedented challenges, a social situation accentuated by the global events of 2020 and 2021. We find ourselves in profoundly difficult territory.
While universities, on the face of it, continue to operate according to their broad traditional ethos, they are increasingly required to question whether they have the societal cut-through expected of institutions of higher education and research. Are the graduates emerging from universities today scholars in the truest sense of the word? Are they the thought leaders and change managers who are capable of not just meeting the demands of an uncertain environment but able and determined to transform it for the greater good? Are the products at the end of the university assembly line utilised in the delivery of social benefit?
Achieving that cut-through and hitting those societal targets is no longer a matter of course. The digital revolution has seen to this. Technologies have changed the ways we think and interact forever, not least in terms of information and know-how and how these are acquired and shared. A new currency is at play in the business of knowledge, and the modern value of higher education and research has come under pressure. The academic foundations and research rigour that once positioned the university on a higher plane are now under siege from easily accessed information (frequently camouflaged as expert knowledge). Multi-national tech companies have provided global platforms for the convenient proliferation of opinion in the absence of verified facts, and these often run counter to university endeavours and principles.
What of society-serving universities and the platforms they provide for scholars and researchers and the products of their academic enterprise? It is a prescient question which has risen ominously as the university funding model has been depleted and dented and ultimately damaged by a turbulent economic landscape, competition and the loss of traditional market-share, and ever tightening public funding available to support university activities.
Yet the need for universities to play their more than noble part in addressing societal issues has never been so clear. The onset of a global pandemic and its implications for health and governance into the future has amplified this need. Unless the role of the university is reinvigorated in proficient fashion, further challenges of profound import lie waiting for the people of this planet. There can be no doubt that the university – the institution of higher education and research, the community of teachers and scholars – is the entity best placed to meet these challenges. Society needs universities to stay relevant and provide benefit for all their stakeholders.
But staying relevant in a world of change requires change. And while a new or renewed way forward must be forged, it is incumbent on any university not only to do the right things, but to do them right. Staying relevant requires intent, focus, proficiencies, and organisational character. It means shaking off moribund shackles of intellectual isolation, and re-engineering the university mechanisms to harness the knowledge and energies of educators and researchers determined to flourish in the face of exponential change and challenges.
At the same time, the benefits of the educator’s and researcher’s work must accrue to the largest social cohort; otherwise a university will not achieve its mission and its relevance wanes. Educators and researchers must be provided with the platforms to nurture their sense of opportunity so it reaches tangibly beyond campus boundaries and seeks out collaborations that can optimise the impact of their work on a broad and meaningful scale.
The aim of The University Imperative is to present universities of all shapes and sizes around the world with a sense of what is required in this climate. It constructs a framework with which they can confidently calibrate their operations. The enduring goal of the university has not changed; delivering a beneficial impact for society remains the order of the day. What has changed is the emergent need for business disciplines in the delivery of social benefits.
Across ten chapters The University Imperative constructs a conceptual scaffold which considers the university’s bearings in this hectic social space while also keeping a measured eye on the resources at a university’s disposal. Any inclination to plot a way forward using rankings and recruitment like GPS coordinates must be resisted. Rather, the abiding importance of tertiary education and research must be reasserted, perhaps recalibrated, so that these staples of university can deliver the graduate and research outcomes that make our new world of perpetual flux a better place for all.
A university is an epicentre of ideas, a concept factory, the rightful birthplace of innovations and products that make the world a better place in which to live. It is a think-tank for the betterment of society an social enrichment.<br>
Yet universities find themselves in profoundly difficult territory, damaged by turbulent economic landscapes, intense competition and strained funding models. Unless the role of the university is reinvigorated in a proficient way, the ability to achieve its mission will be impaired.<br>
And with its mission impaired, relevance declines.
The University Imperative is a book that helps university leadership and management teams navigate today’s dynamic environments. It provides a framework for universities’ decision-makers to confidently attune their operations through identifying steadfast factors that, regardless of rapidly changing and complex environments, they must consider and master to deliver great socio-economic benefits